About five minutes. You get a readiness score and a prioritised list of actions, each mapped to the clause or criterion it satisfies.
0 of 14 answered · ISO 9001 · Change
Have you written down the scope of your management system and the issues and interested parties that affect it?
Which sites, services and activities are covered, and who your clients, regulators and workers are.
Have you mapped your main processes, from enquiry to invoice?
A simple flowchart of how work comes in, gets planned, delivered, checked and handed over.
Do you have a signed policy for each area you want certified, reviewed in the last 12 months?
For example a quality policy, an environmental policy and a health and safety policy, signed by a director.
Is it written down who is responsible for what in your management system?
An organisation chart and a responsibilities section in your policy or job descriptions.
Do you keep a register of risks and opportunities with actions against them?
Business risks for quality, environmental aspects for 14001, and hazards for 45001.
Do you have measurable objectives with owners and deadlines?
For example reduce call-backs by 20%, cut landfill waste by 30%, or have zero reportable incidents.
Do you keep a training matrix and copies of everyone's cards and certificates?
CSCS, IPAF, PASMA, Gas Safe, NICEIC and similar, with expiry dates.
Are your documents controlled, with version numbers, approval and one place where the current version lives?
Auditors check that people use the current version and that old versions are withdrawn.
Are your test and measuring instruments calibrated, with records?
Electrical testers, gas analysers, torque wrenches, lasers and levels.
Do you approve and review your suppliers and subcontractors against set criteria?
Insurance, competence, safety record and quality of work.
Do you check and record that each job meets the customer's requirements before handover?
Contract review, inspection and test plans, snagging and sign-off records.
Do you record incidents, complaints and problems, find the root cause and track corrective actions?
Accident book, RIDDOR reports, customer complaints and a corrective action log.
Have you completed at least one internal audit of your whole system?
Certification bodies expect a full cycle of internal audits before the certification audit.
Have directors held a minuted management review covering performance, audits and actions?
Usually once a year, and always before the certification audit.